What’s the 80/20 newsletter? Created by LOGO.com, each issue breaks down one small but powerful marketing tip that drives big results for businesses. Let’s get into it!
The 80/20 Progress Bar Rule
Hi {{given_name}},
Have you ever built a form or a checkout you were proud of, then watched people start it and quietly disappear halfway through?
The problem usually is not the number of questions. It’s that people can’t see the end, so every new field feels like the form just got longer.
💡 This week's 80/20 rule - Break any long form or checkout into a few short steps and show a visible progress bar, ideally one that starts already part filled, so people can see the finish line and keep going.
Why This Rule Works
🧠 A visible progress bar taps into the goal gradient effect, our habit of pushing harder as a finish line gets closer. Give people a small head start and they carry on to the end, even when the amount of work is exactly the same.
Short steps do the same thing from the other side. One long form feels endless, but three quick screens feel like easy wins, and a bar filling up is proof you are nearly there. Done well, that visible progress can lift form completion by 20% to 43%.
It's like a hiking trail with markers counting down to the summit. The same climb feels far easier when every few minutes a sign tells you the top is close, so you keep putting one foot in front of the other.
Businesses That Leverage This Rule
📊 BrokerNotes – This finance comparison site was losing people on one long signup, so it rebuilt the form as a short multi step flow where each screen asks only a question or two. Spreading the questions across steps made the whole thing feel lighter, and it lifted conversions 35% higher.
🧭 What Is My Comfort Zone – This coaching quiz asks more than thirty questions, which sounds like conversion suicide. By laying them out as a four step flow with clear progress instead of one giant page, it turned that huge questionnaire into a 53% conversion rate.
🏡 Book More Showings – This real estate lead tool moved its enquiry funnel onto stepped screens with a progress indicator and a mobile friendly layout. Guiding people one short step at a time drove a 150% increase in conversions and cut its cost per lead.
How to Apply This Rule to Your Business
🤝For Service-Based Businesses
Split your enquiry form into steps
Take your contact or quote form and break it across two or three short screens instead of one long page. Ask about the project on the first screen and save contact details for the last, so people are already invested before you ask for an email.
Show a bar and give a head start
Add a simple progress bar above the questions and let it start around 20 percent filled on step one. That small head start makes people feel they have already begun, which pulls them toward finishing.
Lead with the easiest question
Open with a one tap choice, like the type of service or the size of the job. An easy first answer lowers the effort to begin and earns the small commitment that keeps people going.
Keep it to three to five steps
Aim for three to five short screens with a question or two each. Fewer feels pointless, and many more starts to feel endless, so this range keeps the momentum a progress bar creates.
🛋For Ecommerce Stores
Show checkout as clear stages
Label your checkout with visible stages like Cart, Details, Payment, and Done, and highlight the one you are on. Seeing exactly how many steps remain stops the fear that the process will drag on forever.
Put a bar on any build your own flow
If shoppers pick options to build a box or a bundle, add a step tracker across the choices. A visible sequence turns a fiddly setup into a quick, guided path to the cart.
Keep one or two choices per screen
Show only a choice or two on each step so every screen feels fast. Cramming everything onto one page undoes the sense of progress you are trying to build.
Save progress so nobody starts over
Hold on to what people have entered if they pause or come back later. Making someone redo earlier steps is the fastest way to lose a sale you had almost won.
TLDR
1️⃣ The rule change: Break long forms and checkouts into a few short steps with a visible progress bar, and start the bar already part filled.
2️⃣ Why it works: It uses the goal gradient effect, our push to finish as the end gets closer, and turns one intimidating form into a series of quick, visible wins.
3️⃣ The result: More people finish what they start, so you capture more leads and more completed orders from the exact same traffic.
Website Review

🔎 For this week's website review, let's look at RISE Coffee Box. RISE Coffee Box is an independent coffee subscription from the UK that sends two coffees from different roasters to your door each month.
💡 The Good:
The clearly numbered signup
The subscription is laid out as three labelled steps, pick your box, choose your grind, then set your delivery, and promised in under a minute. Breaking signup into named steps makes starting feel light, which is this week's rule in action.
The reassurance right by the plans
Cancel anytime, free delivery, and a first box guarantee that swaps a bag free if you do not love it all sit next to the plan choices. That quietly takes the risk out of committing to a subscription.
The genuinely earned trust
Being voted number one by The Guardian, the B Corp badge, and named press logos like GQ and BBC Good Food sit high on the page. Seeing that credibility early makes the brand feel safe to try.
🔧 Suggestions:
Add a filling progress bar to signup
The three steps are numbered, but a bar that visibly fills as you move through them, starting slightly filled on step one, would use the goal gradient to pull more people all the way to checkout.
Lead with one clear button
The homepage repeats Shop Now, Subscribe and Save, and Get Started many times over. Picking one dominant primary button per screen would point every visitor at the same next step instead of splitting their attention.
Keep start in reach on mobile
The page is long, running through plans, reviews, and the how it works steps. A sticky start your subscription bar on mobile would keep the main action one tap away as people scroll.
See you next time for another simple, high-impact strategy!
The LOGO Editorial Team

