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What’s the 80/20 newsletter? Created by LOGO.com, each issue breaks down one small but powerful marketing tip that drives big results for businesses. Let’s get into it!

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The 80/20 Nav Trim Rule

Hi {{given_name}},

When a first time visitor lands on your site, does your menu point them straight to what they came for, or does it hand them a wall of links and leave them guessing?

Every link in your main menu is one more small decision you put in front of a stranger. Pile on too many and people slow down, second guess themselves, and often give up before they ever reach the thing they came to find.

💡 This week's 80/20 rule - Cut your main navigation menu down to about five clear links, keep only the pages that lead to a sale or a signup, and move everything else to the footer.

Why This Rule Works

🧠 It comes down to Hick's Law, the rule that the time it takes someone to decide grows with every option you add. In a famous supermarket test, shoppers were 10 times more likely to buy a jar of jam when the display showed six flavors instead of twenty four.

A crowded menu splits a visitor's attention the same way, so instead of clicking they hesitate, and hesitation is where you lose them. Trim the list and each remaining link gets more weight, which is why experts say once a menu passes seven items people stop reading and start scanning.

It's like walking into a restaurant with a laminated menu of two hundred dishes. You freeze, you cannot choose, and you end up ordering the same thing you always get. A chalkboard with six specials gets you to decide in seconds.

Businesses That Leverage This Rule

🍳 Yuppiechef – This online kitchenware store wondered whether the menu at the top of a key landing page was helping or hurting. They ran a test with the navigation stripped away so visitors had one obvious path, and the focused version doubled conversions, lifting signups from three percent to six.

🎯 Extreme Tactical Dynamics – This tactical gear retailer was watching a huge share of shoppers bail at checkout, spooked by a cluttered layout full of exit links. They cut the navigation out of the checkout flow so nothing pulled buyers off the page, and earned a 16% gain in desktop conversions.

🛒 Emerald Struts – This ecommerce store had a dense desktop menu with no hierarchy, and shoppers arriving with intent were leaving with nothing. They rebuilt it into a handful of clear, goal based groups instead of a thicket of competing links, and saw a 16% lift in conversions across the site.

How to Apply This Rule to Your Business

🤝For Service-Based Businesses

List only the pages that win work
Look at your menu and keep the four or five links that lead to a booking or an enquiry, like Services, Work, About, and Contact. Send policy pages, past newsletters, and legal links down to the footer where they belong.

Make the last link your main action
Put your booking or contact link last and style it as a button. People remember the first and last items in a list best, so your most important next step should sit at the end where it stands out.

Use plain labels, not clever ones
Rename anything vague. "What We Do" becomes "Services" and "Say Hello" becomes "Contact." A visitor should know exactly where a link goes before they click it.

Trim the dropdowns too
If a menu opens into fifteen sub links, group them into three or four clear buckets. Fewer, tidier choices help people move forward instead of stalling.

🛍️For Ecommerce Stores

Group products by how people shop
Replace a long list of every category with a few buckets that match what shoppers actually want, like Shop, Bestsellers, New In, and Sale. Put the deep category list inside a tidy dropdown, not across the top bar.

Strip the menu at checkout
Once someone is buying, remove the main navigation from the checkout pages and leave only your logo and a help link. Every link that leads away from the cart is an exit you do not want.

Give the Sale link its own color
Keep one high intent link, like Sale, and make it a different color so it draws the eye without adding clutter to the rest of the menu.

Send the extras to the footer
Move About, shipping info, and social links to the footer. Shoppers who want them will scroll, and everyone else gets a cleaner path to buy.

TLDR

1️⃣ The rule change: Cut your main menu to about five clear links, keep only the pages that lead to a sale or signup, and move the rest to the footer.

2️⃣ Why it works: Every extra choice slows people down. Hick's Law shows more options means slower decisions, and fewer links give each one more weight.

3️⃣ The result: Visitors move faster, feel less overwhelmed, and land on exactly what they came for instead of drowning in options.

Website Review

🔎 For this week's website review, let's look at Noble & Sunday. Noble & Sunday is an independent New Zealand tea merchant that sources organic loose leaf teas and matcha from single estate gardens around the world.

💡 The Good:

The lean top level menu
The main nav sticks to four clear choices, Shop, About, Journal, and Contact. That is the nav trim idea in action, so a first time visitor is never staring at a wall of links wondering where to start.

The dispatch promise up top
A slim banner at the very top says orders are shipped from NZ and dispatched within twenty four hours. Answering the delivery question before anyone has to ask takes away a common reason to hesitate.

The low risk sample boxes
Most teas come in a three cup sample box from around five dollars. Letting a nervous first timer taste before committing to a full tin is a smart way to turn a browser into a buyer.

🔧 Suggestions:

Thin out the Shop dropdown
The Shop menu opens into about nineteen links at once, six featured, ten tea types, and three teaware. Grouping the loose leaf list into a few buckets, or leading with Bestsellers, would let shoppers scan instead of stall.

Lift the shop above the fold
The homepage repeats keyword heavy lines like loose leaf tea NZ and buy tea online NZ that read for search engines and push the products down several scrolls. One clear value line and a single Shop button up top would move buyers faster.

Put ratings next to the tea
The product tiles and hero do not show star ratings or review counts. Adding a visible rating beside the add to cart places proof right at the moment of doubt, exactly where a first time buyer decides whether to trust a new brand.

See you next time for another simple, high-impact strategy!

The LOGO Editorial Team